High Definition Billing Services, LLC

High Definition Billing Services, LLCHigh Definition Billing Services, LLCHigh Definition Billing Services, LLC

High Definition Billing Services, LLC

High Definition Billing Services, LLCHigh Definition Billing Services, LLCHigh Definition Billing Services, LLC
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      • SMS Terms & Conditions
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    • Privacy Practice
    • SMS Data Privacy
    • SMS Terms & Conditions
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PRIVACY POLICY & SMS TERMS AND CONDITIONS

 

High Definition Billing Services, LLC
Effective Date: November 3, 2025

High Definition Billing Services, LLC (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy and SMS Terms & Conditions explain how we collect, use, protect, and manage information obtained through our website and in the course of providing medical billing services and SMS communications.

PART I: PRIVACY POLICY

1. Information We Collect

We may collect the following types of information:

  • Protected Health Information (PHI): We receive PHI directly from healthcare providers to perform medical billing and related administrative services in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
  • Contact Information: When you complete our website contact form or communicate with us, we may collect your name, email address, phone number, and the information you provide.
  • SMS Information: If you opt in to receive SMS messages, we may collect your mobile phone number, consent records, opt-in and opt-out status, and message-related information necessary to manage our SMS communications.
  • Cookies and Website Usage Data: Our website may use cookies and similar technologies to improve functionality and understand website traffic.

2. How We Use Information

We use collected information for legitimate business purposes, including:

  • Providing medical billing and administrative services to healthcare providers.
  • Communicating with providers and responding to inquiries.
  • Sending SMS messages when you have provided the required consent.
  • Managing billing-related notifications and service communications.
  • Maintaining website functionality and improving user experience.
  • Protecting our systems, maintaining business records, and complying with applicable legal and regulatory requirements.

We do not sell personal information or share it with third parties for their independent marketing or promotional purposes.

3. SMS Opt-In Data and No-Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

High Definition Billing Services, LLC does not sell, rent, share, or disclose SMS opt-in data, mobile phone numbers collected for text messaging, or SMS consent records to third parties or affiliates for their own marketing or promotional purposes.

We may share limited information with service providers solely as necessary to facilitate SMS delivery, operate our messaging program, or provide related services. Such providers may process information only as necessary to perform their services and subject to appropriate confidentiality and data protection obligations. This permitted operational use does not authorize those providers to use SMS opt-in data or consent records for their own marketing purposes.

SMS opt-in data and consent will not be disclosed to third parties for their independent marketing or promotional use. Information may also be disclosed when required by law.

4. HIPAA Compliance

When acting as a Business Associate under HIPAA, we maintain administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and security of Protected Health Information.

We use and disclose PHI only as permitted by applicable law, our Business Associate Agreements (BAAs) with healthcare providers, and other applicable legal requirements.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, use, disclosure, alteration, or destruction. Access to PHI and other sensitive information is restricted to authorized personnel and parties with a legitimate business need.

6. Cookies and Website Usage

Cookies are small text files placed on your device that help improve website performance and functionality. You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Disabling cookies may affect certain website features.

7. Data Retention

We retain information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide our services, maintain appropriate records, and comply with applicable legal and regulatory requirements.

8. Your Rights

Depending on the nature of the information and applicable law, you may have the right to:

  • Request access to or a copy of certain information.
  • Request corrections to inaccurate information.
  • Request restrictions on certain uses or disclosures of PHI where applicable.
  • Withdraw SMS consent or opt out of SMS communications at any time by replying STOP.

To submit a privacy-related request, contact us using the information provided below.

9. Changes to This Policy

We may update this Privacy Policy and SMS Terms & Conditions periodically. Updates will be posted on our website with a revised effective date.

PART II: SMS TERMS & CONDITIONS

10. Program Description

By providing your mobile phone number and affirmatively opting in, you consent to receive SMS text messages from High Definition Billing Services, LLC for the purposes disclosed during the opt-in process. These messages may include billing-related notifications, account communications, responses to inquiries, and other service-related updates consistent with your consent.

We will send messages only in accordance with applicable consent requirements and our messaging practices.

11. Message Frequency

Message frequency may vary depending on your interactions with High Definition Billing Services, LLC and the services for which you have opted in.

12. Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and wireless plan. High Definition Billing Services, LLC is not responsible for charges imposed by your wireless carrier.

13. Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to a text message you receive from us.

After you opt out, you will receive a confirmation message, and we will stop sending further messages covered by that opt-out, except for communications permitted by applicable requirements.

Opting out of SMS messages does not affect other methods of communicating with High Definition Billing Services, LLC.

14. Help and Support

For assistance with our SMS messaging program, reply HELP to a message you receive from us or contact:

High Definition Billing Services, LLC
Email: info@hdservicesllc.com

15. SMS Consent and Purchase Conditions

Consent to receive SMS messages is not a condition of purchasing services. You may decline SMS communications and contact us through other available communication methods.

Providing your phone number alone does not constitute consent where affirmative consent is required. We maintain SMS opt-in and opt-out processes consistent with applicable requirements.

16. Privacy and Mobile Information

Your information is handled in accordance with this Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS opt-in data, consent records, and mobile phone numbers collected for text messaging will not be sold, rented, or shared with third parties or affiliates for their independent marketing or promotional purposes. Limited information may be processed by service providers as necessary to deliver SMS messages and operate our messaging program, subject to appropriate confidentiality and data protection obligations.

Privacy Policy URL: [Insert the public URL of your published Privacy Policy]

17. Contact Information

For questions about this Privacy Policy or SMS Terms & Conditions, please contact:

High Definition Billing Services, LLC
Email: info@hdservicesllc.com
Location: Washington State, USA

© 2025 High Definition Billing Services, LLC. All rights reserved.

Copyright © 2024 High Definition Billing Services, LLC - All Rights Reserved.

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