Privacy Policy

Privacy Policy
Effective Date: November 3, 2025

High Definition Billing Services, LLC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of the information you share with us. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website and in the course of providing medical billing services.

1. Information We Collect

We collect the following types of information:

Protected Health Information (PHI): We receive PHI directly from healthcare providers to perform medical billing and related administrative services in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Contact Information: When you fill out our website’s contact form, we collect your name, email address, phone number, and any message you provide.
Cookies and Website Usage Data: Our website may use cookies and similar technologies to improve functionality and analyze traffic.

2. How We Use Information

We use collected information for the following purposes:

To provide medical billing and administrative services to healthcare providers
To communicate with providers and respond to inquiries
To maintain website functionality and improve user experience
To comply with legal and regulatory requirements

We do not sell, rent, or share your information with any third parties for marketing or other commercial purposes.

3. HIPAA Compliance

As a Business Associate under HIPAA, we follow strict administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and security of Protected Health Information (PHI).
We use PHI only as permitted under our Business Associate Agreements (BAAs) with healthcare providers and as required by law.

4. Data Security

We employ industry-standard encryption and secure storage measures to protect information transmitted to and from our systems. Access to PHI and other sensitive data is restricted to authorized personnel only.

5. Cookies

Cookies are small text files placed on your device that help us improve website performance. You can adjust your browser settings to refuse cookies or notify you when they are being used. Disabling cookies may affect certain website features.

6. Data Retention

We retain collected information only as long as necessary to fulfill the purposes described above or as required by applicable laws and regulations.

7. Your Rights

If you are a provider or an individual whose information we process under HIPAA, you may have the right to:

Request access to or a copy of your information
Request corrections to inaccurate information
Request restrictions on certain uses or disclosures of your information

Please contact us using the information below to exercise these rights.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on our website with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data protection practices, please contact us at:

High Definition Billing Services, LLC
Email: info@hdservicesllc.com
Location: Washington State, USA